RETURNS/EXCHANGES

 

EXCHANGES

  • All exchanges must be made within 15 days from the date of receipt. A re-stocking fee is not applied to exchanges.
  • A new shipping charge will be applied for the new item(s) being shipped.
  • All items returned for exchange must be unwashed, unused, in salable condition, and in the original packaging. 
   
Return Address: DNL, PO BOX 111556  Palm Bay, FL. 32911-1556

 

RETURNS

  • 15 day return policy. Do not return items beyond the 15 day time frame. All returns received beyond the 15 day time will not be returned to the customer. We cannot accept responsibility for items that are returned beyond the 15 day return policy time frame, or items that are not allowed for return.       
  • All returns must be unwashed, unused, in salable condition, and in the original packaging.  
  • A 20% re-stocking and handling fee is imposed.
  • Allow 10-15 days for returns to be processed, and credit to be applied.
  • We do not refund shipping charges, unless your package is received damaged. 
  • Customer is responsible for return freight. We recommended you insure your returned package.
  • Include your name and billing address, to insure correct credit is applied.     
  • The following items can not be returned: *Sale Items  *Cut Fabric  *Special Order Items   *Christmas Tree Skirts/Stockings
        
Return Address: DNL, PO BOX 111556  Palm Bay, FL. 32911-1556